NEED HELP?
We’re here to help with any questions you have about the STANLEY® V20 Power Up Promotion. You’ll find useful information below, including answers to many common questions.
If you still can’t find the answer you’re looking for, fill out the contact us form on this page and a member of our team will be happy to help.
Our opening hours are Monday to Friday 9:00am to 5:30pm (excluding public and bank holidays).
FAQs
How do I qualify for the offer?
Purchase any new product from the Stanley® FATMAX® V20 range, between 1st July 2024 and 18th August 2024 to be eligible to redeem a free gift Purchases can be made through any participating retailer online or in-store.
You will need to claim and submit your proof of purchase at stanleytools.co.uk(Link opens in a new tab) by 1st September 2024.
For more information, you can view the full Terms & Conditions here.
What redemption products are available to win?
If you meet the eligibility criteria of the promotion, you could have the chance to win one of the following:
• a STANLEY® V20 Brushless Hammer Drill with 2.0Ah Battery kit
• a STANLEY® 19pce Metal and Impact Driving Set
• a STANLEY® V20 4.0AH Battery
• a STANLEY® 20V Brushless Blower
For more information on these products you can visit www.stanleytools.co.uk/(Link opens in a new tab)
When can I expect my free redemption product?
If you have played the Power Up game and revealed your redemption product, this will be sent to the postal address you submitted when entering the claim, within 30 days of playing the Power Up game.
If it’s been more than 30 days, please get in touch with us using the contact form on this page.
My claim has been rejected, what does this mean?
This means that you did not meet the eligibility criteria required to play the ‘Power Up’ game and win a redemption product.
Please check your claim rejected email to see why your claim was rejected. If you need to re-submit your proof of purchase, you can click the link in the email and resubmit your proof of purchase.
If you still need to get in touch, please submit your query using the contact form on this page.
It says my 7-day access period has expired, what do I do?
To play the ‘Power Up’ game you are required to click the link in your accepted email within 7 days.
If you did not click the link within 7 days, unfortunately you can no longer play.
For more information, you can view the full Terms & Conditions here.
Can I play more than once?
The Power Up game can only be played once per accepted claim, providing redemption products are still available to win within the promotional period.
Only one claim can be accepted per household and only the first valid claim in respect of a household will be eligible under this promotion.
For more information, you can view the full Terms & Conditions here.
How do I make an enquiry about the redemption product I have received?
Please contact the promoter of this campaign, Stanley Black and Decker UK Ltd by emailing your enquiry to service.uk@sbdinc.com
I have a different question
If you can’t find the answer to your question here, continue to fill out our contact form on the right-hand side of this page and a member of the team will be happy to help.